1Orders and confirmation
Online prices are our list prices for the garment and decoration you choose. Every order is reviewed by hand: Khanh contacts you to confirm the design, placement, sizes, quantities and timing before production starts. If a garment, color or size is not available, we will offer an alternative or cancel that item.
2Bulk pricing and quotes
Bulk prices apply automatically to the same design on the same style. Orders of 100 pieces or more, complex embroidery, extra placements or special artwork are priced by quote.
3Your artwork
You confirm that you own or have permission to use any logo, name, image or text you send us. We may decline designs that infringe someone else's rights or that are offensive. The live preview shows placement and approximate size; final thread colors and stitch details are confirmed with you before production.
4Digitizing
New embroidery logos need a one-time digitizing setup, charged once per logo. A repeat order of a logo we already have on file has no digitizing fee unless changes are needed.
5Print file setup
New DTF print designs need a one-time print file setup, charged once per design. There is no setup fee for a repeat order of a design we already have on file, or when you send us a print-ready file.
6Payment
No payment is taken on this website: placing an order sends us a quote request. Khanh reviews your design and calls or texts you with the final price, and you pay DK directly once you approve it. Prices shown online are estimates in US dollars; sales tax applies where required.
7Production time and pickup
Production times are estimates that start after your design is approved. See our Shipping & Pickup policy.
8Returns
Personalized items are final once you approve your design and production begins. See Returns & Exchanges.
9Liability
If something goes wrong on our side, our responsibility is limited to remaking, repairing or refunding the affected items. We are not responsible for delays caused by suppliers or events outside our control, but we will always keep you informed.
10Governing law and changes
These terms are governed by the laws of the State of South Carolina, United States. We may update them; the version on this page applies to new orders.