Store policies

Privacy Policy

How DK Embroidery & Alterations collects and uses your information when you visit this website, place an order, or contact us.

Last updated October 24, 2026

1What we collect

  • Order details: your name, phone number, email address and, if needed, your address — so we can confirm your order and have it ready for you.
  • Your designs: logos, artwork, text and notes you upload in the Design Studio, and the preview images of your design.
  • Messages: what you send us by phone, text or Facebook Messenger.
  • Payments: no payment is taken on this website — you pay DK directly once you approve your quote; we do not store card numbers.

2How we use it

Only to make and deliver your order: to confirm your design by phone, produce your items, tell you when they are ready, answer your questions and keep records required by law. We do not sell your information.

3Your artwork and logos

Your files are used only to make your order and to make repeat orders easier for you. We never reuse your logo or artwork for anyone else. We only show photos of your finished pieces in our portfolio or on social media with your permission.

4Cookies and outside services

The shop uses cookies to remember your cart and your session. Pages may load Google Maps (for directions) and Google Fonts, and links to Facebook and TikTok open those services, which have their own privacy policies.

5Keeping and deleting your data

We keep order records as long as needed for your order and our tax and accounting obligations. You can ask us at any time to see, correct or delete your personal information, and to remove your uploaded files — contact us below. The website is not meant for children under 13, and we do not knowingly collect their information.

6Changes

We may update this policy; the date at the top shows the latest version.

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