Store policies

Shipping & Pickup

Every order is made by hand at our studio in Myrtle Beach.

Last updated October 24, 2026

1Production time

Most orders are ready in about two weeks after you approve your design. Large or complex orders can take longer — we will give you a date when we confirm your order. We do not produce on weekends or holidays.

2Pickup at the studio

Orders are picked up at our studio: 4504 Socastee Blvd, Unit E, Myrtle Beach, SC 29588 (Located in the Socastee Station Plaza). We will call or text you when your order is ready. Pickup is by appointment during our studio hours.

3Shipping to your door

Once you approve your quote, we make your order and ship it to the address you gave at checkout. Khanh confirms the shipping cost with your quote. Delivery time from the carrier is in addition to production time.

4Have a deadline?

For an event, game day or show, tell us the date when you order — even if it is weeks away — by Facebook Messenger or text +1 843-957-8438. We will tell you right away if we can make it.

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